Formel_Q_konkret_Quality_Management_Agreement_en_2024与供应商质量协议.docx
QualitymanagementagreementbetweentheVolkswagenGroupcorrhpaniesandtheirsuppliers则AL1stedition-February19932ndedition,revisededition-February19943rdedition,revisededition-September19984thedition,revisededition-September20085thedition,revisededition-April20156thedition,revisededition-October2021TheGerman-IanguageeditionofFormelQisspecificallybinding.ThecompaniesaffiliatedwithVolkswagenAGpursuantto§§15etseq.oftheGermanStockCorporationAct(AktG)maydefineadifferentlanguageversionasbindingfortheircontractswiththerespectivesuppliers.Duplication,useanddistributionispermittedonlyforsupplierswithinthesupplychainofcompaniesintheVolkswagenGroup.Copyright.AllrightsreservedbyVolkswagenAG.Published by:VolkswagenAGGroupQualityAssurancePostbox1468/0,38446WolfsburgPrefaceDearSirorMadam,withthisdocumentyouwillreceivetherevisededitionofFormulaQ.concretely,whichcontainsthebasicqualityrequirementsthatweplaceonyouasasupplyingcompany.TheformulaQinconcretetermsandtheapplicabledocumentsarepartoftheinquiriesandmustthereforebeobservedbyyouwhensubmittinganoffer.Newchallengesfromthemarkets,suchasdigitization,datasecurityandsustainability,aretakenintoaccount.Forasuccessfulcooperation,itisnecessarytocomplywiththerequirementsspecificallydescribedinthisFormulaQwithinthesupplychainincompliancewithopencommunication,qualityrequirements,costanddeadlinediscipline.Dr. Frank WelschHead Group QualityVolkswagen AGWolfsburg,October2021MartinFriesHeadGroupPurchasingSupplyChainVolkswagenAGContentsOGeneralprovisions61 Requestofferpreparationandgeneralrequirements81.1 Offerprerequisites81.1.1 Documentation81.1.2 Correspondenceandcontactperson81.1.3 ITsystems91.1.4 .Compliancewithenvironmental,material,statutoryandregulatoryregulations91.1.5 Useofrecycledmaterial91.1.6 RequirementsforsuppliercompliancewithESDregulations91.1.7 Cybersecuritymanagement101.2 Requestdocuments101.2.1 Supplier'sdutytoobtaininformation101.2.2 Testequipmentandgauges101.3 Supplierconceptdevelopment111.3.1 Selectingsub-suppliers111.3.2 Logisticsandpackagingconcept121.4 Qualityframeworkagreement121.4.1 Responsibilityinthesupplychain131.4.2 Transparencyinthesupplychain131.4.3 Accesstobusinessandplantpremisesofsub-suppliers141.5 Externalserviceproviders142 Qualitycriteriaforawardofcontract152.1 Elementsofassessmentcriteria152.2 Safeguardingmeasuresinconjunctionwithawardofcontract152.3 ConceptResponsibilityAgreement163 Cooperationwithsuppliersduringtheproductemergenceprocess173.1 Newpartsintegralqualificationprogram173.2 Qualityplanning173.3 Productionprocessandproductrelease(PPF)183.3.1 Componentsrequiringcertification193.4 Software204 Qualitymeasuresduringseriesproduction21FormelQ-konkret54.1 Ongoingassuranceofprocesscapability214.1.1 Toolmanagement224.2 Productsafetyandproductliability224.3 Productsrequiringdocumentationandspecialverification234.3.1 D/TLDverification234.3.2 Verification-chemicalproducts264.4 Identificationandmanagementofproblems264.4.1 Complaintsmanagement264.4.2 Earlywarningsystem304.4.3 Obligationtoconductownfieldobservation304.5 Continuousimprovementprocess(KVP)304.6 Changemanagement304.7 Layoutinspection314.8 Lessonslearned324.9 Handlingofwarrantyclaimsandspecialsituations324.10 TechnicalSupplierReviews334.11 CriticalSupplierprogram335 Termsandabbreviations35Formel Q konkretFormel Q CapabilityQuality capability suppliersFormel Q Capability SoftwareQuality capability suppliersFormel Q new parts integralQuality program new parts integralSupplier evaluation for continuous improvement Quality, service, price, logistics, environment and innovationThe common quality management in the supply chain Product development0GeneralprovisionsForpurposesofsimplification,theterm“Customer"isused(dependingoncontext)torefertotheVolkswagenGroupplantthattakesdeliveryofandinstallspurchasedpartsortothedepartmentinchargeataparticularVolkswagenGroupcompany.TheFormelQpublicationseriesisstoredinthecurrentlyvalidversionontheONE.KonzernBusinessPlatform(KBP)underWWWinthe'zlnformationDivisionsQualityAs-suranceFormelQwdirectory.TheFormelQpublicationseriesisavaliddocumentonthetreaty,whichthesuppliersconcludewiththeVolkswagenGroupanditscompanies.ItconsistsofthepresentFormelQkonkretasacross-sectionalagreementaswellasthesupplementaryvolumesFormelQCapability,For-melQCapabilitySoftwareandtheFormelQNewPartsIntegralinclusivetheattachmentbrandspecificsupplements.Thesupplementarypublicationsineachcaseareinkeepingwiththeevaluationandsupportofsuppliersinordertoobtainandmaintainahigh-qualityandsustaineddeliverycapability.VolkswagenGroupensuresthatthesupplierreceivesaccesstotherequiredcustomercriteriaandrequirementsbymeansofactivationontheONE.KBP.Thesemustbetakenintoaccountincalculatingtheoffer.IfthesupplierisenabledontheGr