伊拉克四人吊厢旅游索道 规章制度.docx

Rules and Regulations forOperation of Iraq Ropeway with 4-Seat Suspended Cages伊拉克四人吊厢旅游索道规章制度Rules for Civilized Service1. Standard for Service AttitudeLSet up tenet of tourists as king, safety first, courtesy, thoughtful and civilized service.2. Positively serve tourists, and try best to satisfy their reasonable and normal requirements.3. Kindly talk to tourists, do not treat them rudely or differentially.4. Strictly observe standard service procedure, making tourists enjoy the same quality service all the time.5. Surely be responsible for tourists, provide quality service for tourists and put enterprise goodwill at the upmost place.II. Standard for Working Discipline1. Take duty and post punctually, do not leave, do not be late, do not leave early without excuse, and do not be absent from work.2. Do not chat with each other, or do private things, or eat snacks, or do other things than work during service time.3. Do not yell or sing; do not behave badly in customer's service during service time.4. Cherish equipment and facilities in the scenic spot; do not operate or move or damage them at will.5. Hand over articles and money you pick up promptly to office, but do not pocket them privately.6. Do not receive your private guests or telephone calls; do not come to work with your kids.7. Do not bring your private friends to the scenic spot without leader's approval.8. All the staff shall not drive any motor cars in the scenic area during working time.Fundamental Work for Ropeway Station Safety ManagementI. One Policy: Insist on ttSafety First, Prevention PrimaryIn case there is any conflict between operation and safety, safety shall take precedence.II. Two Basic Points: Leaders shall not direct and staff shall not operate by breaking rules and regulations.III. Three Links: Electro-mechanical repairmen shall insist 'Three Checks,(i.e., early check before operation, tour check during operation and late check after operation), and uThree No-Releases,(i.e., unclear accident causes are not released, indefinite accident responsibilities are not released, unprepared measures against accident recurrence are not released). By three levels of maintenance (i.e., routine maintenance, Level I maintenance and Level II maintenance), implement ttThree Good COnditiOns” (Equipment are managed, operated and repaired properly).IV. Four Skills: Operators shall try best to study professional knowledge, and must reach tTour SkiHs,5 (i.e., operation, servicing, check and troubleshooting).V. 44Five Simultaneous Items”: Attach great importance to safety management, and practice safety work simultaneously in five aspects (i.e., plan, arrangement, check, summary and evaluation).VI. "Six Insistences,1. Insist that starting and stopping of operation shall be signed by stationmaster.2. Insist that after electro-mechanical equipment are checked, serviced and maintained and while equipment are operating, corresponding persons shall “log in“ corresponding forms.3. During ropeway operation, staff shall be “on duty“ on all posts.4. After ropeway stops operation, maintenance persons shall check ropeway thoroughly and perform spot “maintenance”.5. Insist regular “check” and irregular check as per Procedure for Daily Check, Monthly Check and Annual Check.6. Insist flaw detection of wire rope, cage and rope clip once a year.Stationmaster Post Responsibility1. Carefully carry through national polices, laws, statutes and corporation-issued regulations.2. Under corporation leader5ship, be responsible for overall operation in his own station, organize and implement corporation resolutions, report work and provide advice to corporation management, fully operate overall work in his own department.3. Organize and decide operation and human resource management in his own unit generally.4. Preside to formulate development planning and operation policy, to prepare annual plan and annual summary.5. Convene operation meeting and technical safety meeting, listen to discussion, decide related major issues and master operation status and various changes in his own unit.6. Listen to comments and advice from staff, maintain legitimate rights and interests for staff, care and improve staff material and cultural lives, and improve staff quality.7. Approve and sign internal and external reports and documents.8. Be dutiful to corporation, and complete work and tasks arranged by corporation.Driver Post Responsibility1. Love work post, obey dispatch and observe work discipline.2. Strictly execute ropeway safety technical operation procedure, job procedure; closely cooperate with electrical and mechanical repairmen.3. Before electrical and mechanical equipment repair starts, start and slop communication signa must be sent to the other party. Ropeway shall not be started or stopped until feedback signal is received.4. Carefully observe electrical equipment in control room and c