A retail store coping strategies during SARS Documentary.docx

AretailstorecopingstrategiesduringSARSDocumentaryAretai1storecopingstrategiesduringSRSDocumentaryWiththeoutbreakofatypicalpneumoniainthecountry,andthecrowdhadalmosttalkaboutSAKS(SAKS)discoloration,thereisself-protectionawarenessofpeopletowearmaskswhentheygoout,orsimplyreducethenumberofpublicplaces.Thelarge-scalesupermarkets,departmentstores,shoppingmallsthesecrowdedplaces,andarevirtuallyneverhadtofaceatest,followingalarge-scalestoresinthenorthareflectionofthatperiod:4monthslate,especiallyinthe2026ofthatweek,Ilwarehousesupermarketinanunprecedentedsituation.Ilsupermarketslocatedintheareaofthecapitalcities,atotalof8,000、10,000squaremeters,rangingfromeightsupermarketchains.Inmid-FebruarytheyhadheardoftheSouthregionofGuangdongandHongKongslarge-scaleproblemofatypicalpneumonia,becausethediseasehasnotspreadtothenortherncitiesandimpact,sotheydidnotarousetheconcernofmanagement,butbytheprocuringbuyerswiththeintroductionofseveralSRSpreventionrelatedherbsandhealthsupplies,andbecauseoftheseoutbreaksinthenortherncityofnoeffectofpoorsales.April20thecompanybegantoHsuccessivelyreceivedfromtheProvisionalAirporttoBcijingfromotherprovinceslarge-scalestoresinsomeofthegoodsstock-outphenomenon,theneedtosupporttheswapofgoods.Hsupermarketsinthosefewdaysparticularlybusy,fromlocaldealersanditsownwarehousereadytobeginpreparingthegoodstransfers.Butthistime,someareasinthisregiontherehavebeensomecommoditiesbeganthephenomenonofhigherpricesandhoardgoods.Butfortheoveral1interestconsiderations,andshoportodeployaportionofmerchandisetostoresinotherprovinces.April23morning,thenewsmediaoftheregionofthefirstcasesofatypicalcaseshavebeenimportedwhentheafternoonintheHsupermarketeightstoreshadbegunalarge-scalecommoditybuyingspree,snappingupgoods,includinginstantnoodles,grain,oil,spices,ham,variousbrandsofhandsanitizer,andeventowels,toothbrushes,toiletpaperhasadifferentdegreeofshortfall,ofcourse,mostconcernedaboutisthemask,84disinfectanttopreventSARSherbs,saltHismoststrangeisthatthesupermarketsalt,tochangetheusualdailysalesofcommoditieswi11notbemorethanonetonperdayofsales,butonly23thatday,inashopneartheuniversitydayintensivesalesreached10tonsormoreOtherstoresalsohaveacomprehensivestock-out.Storehasbeenseenwithinthesametime,aseriesofchaoticscenes,employeesbuytheirownmaterialsinshortsupply,promotersmisleadcustomersinordertosei)merchandiseandthenrisetoastrongstart,customersinthestorestherefightingandthephenomenonofgainingtheupperhandgoods,etc.Whatismoreofthesuchathing,anover60-year-oldcashierinthepurchasepaymenttotheroadsaltwillbelesssaltoutontheground,beingaroundayoungcustomersaway,andtheoldmancomplainedloudlyinthecheckoutbeforethe1.ookattheshelves,theoriginalmerchandiseneatlypulledinabigmess,alotofpasteontheshelfcommoditylabelhasbeenbroken,morelikedetergentsregionaftertherobberyscene,anemptyNight,Hsupermarketonthedayoftheregionalmanagerofthestatusquowithvariousstores,aswel1ascommunicationbetweentheprocurementanddistributioncenterstomeetthecompanysproductsinunderstandingtherealsituationexistingafterthestockbegantospecificarrangementsofwork:1.Hsupermarketssetupanemergencyresponseteam,appointedregionalmanagerfortheemergencyteamleader,theappointmentasdeputyheadofthecompanysdirectorofoperations,storemanagerofvariousothermembersofthegroup,al1mustobeytheCompanysunifiedcoordinationanddeploymentoftheoveral1situationandtoensurethenormalfunctioningofthewholestore.2.Thentherequirementsandnotifythecompanysheadquarters,Hsupermarketbusinessasaleadingenterpriseintheregionarenotallowedtopriceincreases,tomaintainorderandstoresandsparenoefforttomeetcustomerneeds.Atthesametime,thestorestafftonotethephysicalcondition,iffoundtohavefever,coughphenomenon,al1requestssenttohospitalisolation.3.Allstoreemployees,includingmanagementpersonnelareprohibitedfrombuyingbuyingsupplies,buyingsuppliestentativelyscheduledfor84detergentsandothertypesofdisinfectionsupplies,masks,salt,SARSproventivemedicine,instantnoodlesandsoonthatanyfoundtobuymoresupplies,ortoassistemployeestobuytheirownrelativesandfriendsal1dismissed,al1departmentheadsandmanagersmustsetstrictdemandsonthestafffortheirsubordinates,mutualsupervision.4.Non-staplefoodpurchasingandcontactSaltCity,theproblemofsalt,becausesaltUsupermarketsintheregion,oneofthedesignatedsalesoutlets,wecanobtainsomeofthesaltprocurementinitiative,distributioncenterstoarrangeforvehicles24hourstosaltcompanytoarrangeforpickup.5.Isresponsibleforcleaningsuppliesintheregiondateofpurchaseandsuppliesdealerdisinfectantsupplyproblems,urgingexistingSUPPlierSsuppliercircumstances,whichareconsistentwiththeprocurementstandardsfordisinfectionofsupplicsofgoodscanbegivenpriorityintheintroductionofprocedures,sothatJishijibantosatisfytheissueofsupplyanddemandofgoods.6.Isresponsibleforprocurementofmasksanddisinfectingappliancesalsourgedsuppliersmakesupplyofthepreparatoryworkmustsatisfythestoresmerchandiseneeds.7.Distributioncentersandvariousdepartmentstoresdoagoodjobofreceiptstorereplenishmentandreceivingfunction,receivingtheDepartmentoftheMinis